Returns Policy

1. Satisfaction Guarantee

At Esmera Jewellery, we want you to be completely satisfied with your purchase. If for any reason you wish to return an item, please contact us at hello@esmerajewellery.com within 14 days of receiving your order.

2. Return Conditions

All returned items must be in their original packaging and in unused condition. Please note that we do not cover the shipping cost for returns.

3. Return Address

Kindly send all returns to the following address:
ESMERA JEWELLERY
17 Great Barrington
Burford
OX18 4US