Privacy Policy

Introduction

Esmera Jewellery ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.esmerajewellery.com and make purchases. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a purchase, register an account, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We may also gather non-personal information, including your IP address, browser type, and browsing history on our website.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Send order updates, promotions, and marketing materials (you can opt out at any time).
• Improve our website and customer experience.
• Respond to customer service inquiries.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who help us operate our website, process payments, and ship products. These providers have access to your information only as necessary to perform their functions.
• Legal Requirements: We may disclose information when required by law, such as in response to a court order or subpoena.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies may collect information about your browsing activities on our site. You can adjust your browser settings to decline cookies if you prefer.

5. Data Security

We implement security measures to protect your information. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may:

• Request access to, correction, or deletion of your personal information.
• Opt out of receiving promotional emails by following the unsubscribe instructions in each email.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@esmerajewellery.com.